It is a great streamer. I use it in Roon exclusive mode and have had no issues. Works as intended and sounds great.
The service is great as usual. As a Canadian buyer, I wish there's an option for cheaper shipping.
About the product:
Pros: sounds good, affordable, decent manual, and video tutorials to help with the interface.
Cons: The playback is choppy when playing tidal connect, songs randomly pause even on LAN connection.
Overall thoughts: completely worth if you have are using the supported services. I hope ifi will keep on improving it and add request/support for other popular and affordable streaming services.
Had to send the first one back since would not connect. Second one is working much better so far. The unit is compact. Sounds good but the software is quirky.
All of the places I usually buy audio were backordered on this product. I clicked on your website and was immediately messaged that you had it physically in stock. 18 hours later, it was on my desk. With a thank you note. AND A CANDY BAR. The most exceptional customer service and online purchasing experience I have had.
The IFI Zen Stream is outstanding! It punches waaay above it's weight (cringe audiophile douchespeak cliché, but it's true). Replaced a brand new Bluesound node. Soundstage, detail, holographic imaging, everything just a little better. If you don't need an internal DAC and use the OS of your streaming service, this is your piece of gear. Can't beat it under $1k.
Very easy to setup and the it helps provide incredible sonics